Salesforce.com Integration for SAP BusinessObjects Dashboards and Xcelsius

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Last year, I was fortunate to join the DashConn beta program . Now generally available, IdeaCrop’s DashConn solution provides an extremely powerful salesforce.com integration for Xcelsius and SAP BusinessObjects Dashboards.

HOW DOES IT WORK?
DashConn is a true plug and play solution allowing you to quickly integrate data directly from salesforce.com. Leveraging Salesforce CRM reports to do the heavy lifting and data mapping, DashConn provides the easiest possible process for building salesforce.com dashboards within Xcelsius, using skills you already have. If you can create a Salesforce CRM report, DashConn will automatically consume the metadata and expose it through a data connection or DataGrid component.

REAL WORLD USE
The first production ready dashboard I built with DashConn was for software support. Because we use Salesfoce.com for customer portal and software support, I had found the standard Salesforce CRM web page cumbersome. A few basic Xcelsius components with DashConn connectivity now provides my entire support chain with an at-glance view of all cases. The resulting dashboard took me 4 hours from start to finish and is illustrated below:

SCRATCHING THE SURFACE OF WHAT’S POSSIBLE
I am often asked why I don’t use out-of-the box Salesforce CRM dashboards. In many cases these dashboards show only one slice of the entire story that I’m trying to study. For example, when we capture trial download leads and closed/won opportunities, there is no way within Salesforce CRM to visualize the various conversion rates. With DashConn and Xcelsius I can create a dashboard that allows us to view and quickly analyze these conversion rates in aggregate or one-by-one.

If you use SAP BusinessObjects Dashboards or Xcelsius and Salesforce CRM and are looking to provide your organization with deeper analysis and insights of your sales data, DashConn is exactly what you have been looking for.

WHERE TO GET MORE INFORMATION
More information about DashConn is available on the IdeaCrop website. If you have any questions about my experience feel free to post them here.

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